thunderbird on Mac crashes on startup since updates @ <name omitted> | gfxPlatformFontList::CleanupLoader
Thunderbird 60.3.3 on Mac 10.14.1 crashes a few seconds after startup. I have tried: - reinstalling thunderbird - installing latest thunderbird beta - rebooting - rebuilding the global database - starting in 'safe mode'
Multiple crash reports submitted, e.g. https://crash-stats.mozilla.com/report/index/abd92bd0-df9a-493d-abab-7dec50181220
Thanks, Mike.
Modified by Wayne Mery
All Replies (6)
Update: I tried 60.3.1 and had the same issue. I tried 52.9.1 and it works fine.
Thanks for the report.
Please list all your crash IDs here.
Is it these you want? I suspect they're all the same.
bp-e8f08856-6e6e-4945-8c47-5983c0181220 20/12/18 11:21 bp-3271ba0b-cf81-4d2f-bb0e-ad72e0181220 20/12/18 11:20 bp-990347c2-6797-469d-b19a-52c230181220 20/12/18 11:20 bp-9d599355-3edb-49bd-853b-810140181220 20/12/18 11:19 bp-14bf8193-3f56-4d11-b5b2-07e500181220 20/12/18 11:16 bp-5ba06bf7-7bf5-4430-b8d4-e162a0181220 20/12/18 10:22 bp-ed0f0fcd-87d7-4915-a0ff-4caf90181220 20/12/18 10:22 bp-457f6e5a-de87-4712-857d-d6ac10181220 20/12/18 10:16 bp-dbd054ce-eae0-4d7b-b25e-d22350181220 20/12/18 10:06 bp-abd92bd0-df9a-493d-abab-7dec50181220 20/12/18 09:55 bp-31df45cc-a416-45aa-9e03-684e80181220 20/12/18 09:55 bp-1d83db85-0884-4290-9e7f-d03540181220 20/12/18 09:55 bp-89f93260-d6ce-49bd-a56e-aa26c0181220 20/12/18 09:55 bp-4d3b72d0-73b3-4526-9fff-bbd820181219 19/12/18 22:45 bp-71b7b822-a4ee-4228-8bf4-9ac810181219 19/12/18 22:45 bp-46526a47-3339-4787-a4ee-b776a0181219 19/12/18 22:44 bp-32c54a9b-6ce3-48bb-acb9-15b890181219 19/12/18 22:42 bp-9b6c9632-1675-4bfd-b3ed-141680181219 19/12/18 22:41 bp-4c7b0c66-2258-4ca8-ab3c-b71dc0181219 19/12/18 22:41 bp-e06edea7-9ed0-46cb-a686-3ed5b0181219 19/12/18 22:38 bp-ef89cde2-8160-4312-8b42-560a80181219 19/12/18 22:38 bp-04430cd3-d63f-4690-aa43-de2c90181219 19/12/18 22:38 bp-5a755473-a60e-4ba3-8031-fed3f0181219 19/12/18 22:37 bp-3150d68c-db3f-4ebe-9df1-45a220181219 19/12/18 22:33 bp-aae771c7-ee60-42b0-a511-919880181219 19/12/18 22:31 bp-819e29e8-61b1-425f-adad-aeba70181219 19/12/18 22:31 bp-9a9d6123-c39d-45ed-a4ca-b38cb0181219 19/12/18 22:30 bp-37ca2b38-d25e-444d-8dd0-3970f0181219 19/12/18 22:30 bp-18bf2bed-8c72-457d-a9bc-455440181219 19/12/18 22:25 bp-fe3f1dc6-748c-47da-9ff9-6b13b0181219 19/12/18 22:25 bp-9a7c39aa-e8b7-4986-8b8a-efdc90181219 19/12/18 22:25 bp-d95c0641-d55b-4298-86c3-a61400181219 19/12/18 22:24 bp-03737e69-9188-4faf-90ef-637e00181219 19/12/18 22:24 bp-b953b36c-5448-43ab-8142-de8cc0181219 19/12/18 22:24
this is possibly https://bugzilla.mozilla.org/show_bug.cgi?id=1405381
Do your crashes stop if you start Thunderbird in safe mode? See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird
Hi, it crashed in the same way when I started in safe mode / add-ons disabled.
thunderbird just updated itself again - and now I have the same problem. no fix?