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When I move a message from Deleted to Inbox it moves back again after a few seconds.

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  • Last reply by DavidMW

DavidMW
DavidMW
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I accidentally deleted two messages from my Inbox. When I attempt to move them back to the Inbox, they return to Deleted after a few seconds. I've tried several ways to move them but the same always happens. This is on a PC running Windows 7 and Thunderbird 60.3.3.

I accidentally deleted two messages from my Inbox. When I attempt to move them back to the Inbox, they return to Deleted after a few seconds. I've tried several ways to move them but the same always happens. This is on a PC running Windows 7 and Thunderbird 60.3.3.

All Replies (2)

Zenos
Zenos
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Very often this kind of behaviour can be attributed to the server. It's most often in connection with junk (or spam) but let's see if the server is to blame here.

Try moving the message(s) to the Inbox folder in your Local Folders account. This Local Folders account is operated by Thunderbird and is totally independent of any server. So if the message stays put, we can safely say that the server, and not Thunderbird, is responsible for the message's unbidden movements.

Modified by Zenos

DavidMW
DavidMW Question owner
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Having made some more tests, it turns out that this behaviour only occurs when a message has been deleted in Thunderbird. If I log into the 1&1 Webdesk and delete a message from there, it can be moved back into the Inbox with no problem. Once a message has been deleted in Thunderbird, it is no longer possible to move it back to the Inbox by any means. It seems to have been indelibly marked as Trash! This problem occured on PC running Windows 7 and Thunderbird 60.3.3 and still occurs on 60.4.0. I have no such problem with a MacBookPro running Yosemite and Thunderbird (similar versions). I have the impression that it is Thunderbird which is causing the difficulty in some odd way.