This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox built in screenshot tool no longer works

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

Jonathan
Jonathan
more options

I have already reviewed the following articles- https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings https://support.mozilla.org/en-US/questions/1275120

I have gone into about:config and tickered in there... I have also done a refresh, attempted to go into safe mode, and tried looking in features under the about Firefox menu.

Please assist... if nothing else works, I may have to uninstall and reinstall. I hate to do that though.

I have already reviewed the following articles- https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings https://support.mozilla.org/en-US/questions/1275120 I have gone into about:config and tickered in there... I have also done a refresh, attempted to go into safe mode, and tried looking in features under the about Firefox menu. Please assist... if nothing else works, I may have to uninstall and reinstall. I hate to do that though.
Attached screenshots

Chosen solution

It isn't in the 3 dot menu any longer. In the 3 bar menu, in Customise Toolbar, there is a button you can drag to the toolbar (or put in the Overflow Menu). The option is also in the page context menu (right-click on the page).

Read this answer in context 👍 0

All Replies (2)

Terry
Terry
more options

Chosen Solution

It isn't in the 3 dot menu any longer. In the 3 bar menu, in Customise Toolbar, there is a button you can drag to the toolbar (or put in the Overflow Menu). The option is also in the page context menu (right-click on the page).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also: