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Access to my current email

  • 1 reply
  • 1 has this problem
  • 23 views
  • Last reply by sfhowes

joyjamison
joyjamison
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My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

My husband and I both have email accounts. He decided he should change his password and somehow he changed both our passwords. My account is still there - I just can't get into it.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
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Remove the passwords for your account in Preferences/Privacy & Security, Saved Passwords, restart TB, enter your confirmed password when prompted (assuming the account doesn't now require an app password (Verizon) or secure mail key (AT&T)).