This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

xfinity streaming stopped working

  • 3 replies
  • 8 have this problem
  • 5 views
  • Last reply by Dropa

kshusterma
kshusterma
more options

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

All Replies (3)

Dropa
Dropa
more options

Since this is a login site unless there is another xfinity user to replicate the issue there is no other user on here that can see what is happening there. Did you ask xfinity support to use firefox and see what happens to streaming on there side. Microsoft Browser isn't a Browser. Did you try in Private Mode window browser to see what if anything else changes.

kshusterma
kshusterma Question owner
more options

My understanding is Microsoft Edge is a browser, previously explorer. Xfinity doesn't have a problem with firefox on their side. All Xfinity applications works fine except for streaming. Just strange this happened since the last firefox update. I've been using firefox for a good 20 years and prefer it to other browsers. You mentioned Private Mode window browser. Where do I find that? Thanks.

Dropa
Dropa
more options

https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history#:~:text=for%20easy%20access%3A-,Click%20the%20Menu,mode%20icon%20in%20the%20taskbar.