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2Factor authentication

  • 2 replies
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  • 20 views
  • Last reply by benbagdady

benbagdady
benbagdady
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Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code"

I have tried with Microsoft auth, Google, and Authy - Same result each time...

Unable to setup the 2nd factor authentication, I have tried multiple authenticatiors always the same result. "Incorrect two step authentication code" I have tried with Microsoft auth, Google, and Authy - Same result each time...

Chosen solution

cor-el said
Make sure to use a trusted internet based time service and verify that the time and timezone are correct on the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.

Tried using the manual code and it worked.

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All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure to use a trusted internet based time service and verify that the time and timezone are correct on the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.

benbagdady
benbagdady Question owner
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Chosen Solution

cor-el said
Make sure to use a trusted internet based time service and verify that the time and timezone are correct on the mobile device with the authenticator app as the TOTP code is only valid for thirty seconds.

Tried using the manual code and it worked.

Modified by benbagdady