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Thunderbird - Folder view not showing one account inbox in unified folders.

  • 2 replies
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  • Last reply by Wayne Mery

breon
breon
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So I have multiple email accounts. When using folder mode I want to show all the email account inboxes in the unified inbox interface. All but one email account inbox shows up. I do see the email where are the email addresses are showing. But not in the unified inbox area. why is that?

Settings When i go to Folder Mode - Enable, Unified Folders result: all accounts except 1 shows up. question: why wouldn't that account only not show up? And how do I fix it?

Troubleshooting: - Enable, All Folders result: all accounts show up.

- Enable, All Folders, Unified Folders result: all accounts show up.

So I have multiple email accounts. When using folder mode I want to show all the email account inboxes in the unified inbox interface. All but one email account inbox shows up. I do see the email where are the email addresses are showing. But not in the unified inbox area. why is that? Settings When i go to '''Folder Mode''' - Enable, Unified Folders result: all accounts except 1 shows up. '''question: why wouldn't that account only not show up? And how do I fix it?''' Troubleshooting: - Enable, All Folders result: all accounts show up. - Enable, All Folders, Unified Folders result: all accounts show up.

All Replies (2)

david
david
  • Top 10 Contributor
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Try this: - highlight the inbox, right click and select properties, and then select choose button.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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breon,

  • Install https://addons.thunderbird.net/en-US/thunderbird/addon/unified-folders-debugging/
  • If you do not see the "Unified Folders" heading in the folder pane, then click on "..." next to "New messages", click "Folder Modes", enable an additional folder mode to force the "Unified Folders" heading to appear
  • in the folder pane, next to the "Unified Folders" heading, click on ⋮ three vertical dots, do not do "Reset Unified Folders"
  • click Debugging Info > click Copy to Clipboard and save the clipboard somewhere
  • click Close.
  • in the Unified Folders heading click on ⋮ three vertical dots, and do "Reset Unified Folders". (DO THIS LAST)

Does that help?