This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost unread emails in INBOX

  • 1 reply
  • 0 have this problem
  • Last reply by david

more options

Lost unread emails in INBOX - did not delete; not in Trash or Junk. Have a backup per "Import/ExportTools NG". When I open the backup "folder" via WIN Explorer, don't see any InBox "folder", etc. and "folder" tree structure does not resemble my T-Bird Folders and Subfolders. Can I just restore the inbox, without having to restore everything in the backup?? Thank you. Greg

Lost unread emails in INBOX - did not delete; not in Trash or Junk. Have a backup per "Import/ExportTools NG". When I open the backup "folder" via WIN Explorer, don't see any InBox "folder", etc. and "folder" tree structure does not resemble my T-Bird Folders and Subfolders. Can I just restore the inbox, without having to restore everything in the backup?? Thank you. Greg

All Replies (1)

more options

It may help to post a screenshot of the items backed up with the importexport tool.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.