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Can't send, or reply to, emails

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  • Last reply by jgraham89

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I need to talk or chat with someone who can walk me thru a solution. Your online helps are beyond my comprehension. When I try to send, or reply to, a message, I get a screen saying "Password required for outgoing (SMTP) server.twc.com." HELP!

I need to talk or chat with someone who can walk me thru a solution. Your online helps are beyond my comprehension. When I try to send, or reply to, a message, I get a screen saying "Password required for outgoing (SMTP) server.twc.com." HELP!

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The correct outgoing server for TWC is mail.twc.com, port 587, STARTTLS security, authentication = normal password, User Name = email address. Check the settings in Account Settings, Outgoing Server (SMTP), at the bottom of the left pane.

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Response did not solve the problem. Thanks for trying. Don't know what else to do???

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