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subfolders have disappeared from Thunderbird

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I use Thunderbird Mail, I have two email accounts, a gmail and an icloud. Now a problem has occurred, all subfolders for icloud have disappeared from Thunderbird. I had different folders of saved correspondence, but now I just see Inbox, Archive and thrash. Anyone know what I can do to get those folders back, for gmail account everything is ok

I use Thunderbird Mail, I have two email accounts, a gmail and an icloud. Now a problem has occurred, all subfolders for icloud have disappeared from Thunderbird. I had different folders of saved correspondence, but now I just see Inbox, Archive and thrash. Anyone know what I can do to get those folders back, for gmail account everything is ok
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TRy this:

  • Right click on icloud mail account name and select 'Subscribe'
  • Click on 'Refresh'
  • Select folders and click on 'Subscribe'
  • click on 'OK'

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