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Location of Thunderbird profile files - Windows 11

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  • 0 have this problem
  • Last reply by sfhowes

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The information I've seen indicates that the Thunderbird profile files for Windows machine resides in the users/appdata/roaming/thunderbird/profiles folder. However, and maybe I'm going crazy, but on a new computer I installed Thunderbird from the Windows store, and the resulting Thunderbird profiles information (upon installation) was seen to be located ONLY in the users/appdata/local folder, and there was NO Thunderbird folder in the users/appdata/roaming folder.

This caused problems with using the instructions for moving email address-book information "abook" files. All of the support information I located directed one to ove the "abook" files to the profile folder located in the users/appdata/roaming/thunderbird path. Since there was no thunderbird folder located in that path, that's a problem.

I uninstalled Thunderbird and re-installed using the application downloaded from the thunderbird.net website. Wella! Now there was a thunderbird folder in the "roaming" folder, and I was able to move the "abook" files from the old computer.

The information I've seen indicates that the Thunderbird profile files for Windows machine resides in the users/appdata/roaming/thunderbird/profiles folder. However, and maybe I'm going crazy, but on a new computer I installed Thunderbird from the Windows store, and the resulting Thunderbird profiles information (upon installation) was seen to be located ONLY in the users/appdata/local folder, and there was NO Thunderbird folder in the users/appdata/roaming folder. This caused problems with using the instructions for moving email address-book information "abook" files. All of the support information I located directed one to ove the "abook" files to the profile folder located in the users/appdata/roaming/thunderbird path. Since there was no thunderbird folder located in that path, that's a problem. I uninstalled Thunderbird and re-installed using the application downloaded from the thunderbird.net website. Wella! Now there was a thunderbird folder in the "roaming" folder, and I was able to move the "abook" files from the old computer.

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I always recommend the thunderbird.net site, as the windows store is very different and some of the tools don't work.

Helpful?

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The store version's profile is in a different location, and that hasn't been added to the pointers in the Help/Troubleshooting Info section:

https://support.mozilla.org/en-US/questions/1434631

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