Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Strange character strings in incoming e-mail

  • 2 replies
  • 0 have this problem
  • Last reply by toukie

more options

Hi, I'm using Thunderbird 128.3.3esr (64-bit) on my laptop. Re msgs. that contain links, which I ought to be able to click and then access using Firefox, beginning a few days ago instead of links the messages contain odd character strings, e.g.

--_004_1C04A1984E9745B4A7771C4CE3817E28allecracom_--

and nothing else. However, if I forward these same msgs. from my Android phone (e-mail client: Fairmail) back to my e-mail acc't and then open them on my laptop, they contain the links, which I can open by clicking on them.

Why have a suddenly started getting these odd character strings in Thunderbird e-mails containing links, and how do I get the links to appear without having to go the circuitous route of forwarding e-mails from my phone?

Thx in advance to all responders.

Hi, I'm using Thunderbird 128.3.3esr (64-bit) on my laptop. Re msgs. that contain links, which I ought to be able to click and then access using Firefox, beginning a few days ago instead of links the messages contain odd character strings, e.g. --_004_1C04A1984E9745B4A7771C4CE3817E28allecracom_-- and nothing else. However, if I forward these same msgs. from my Android phone (e-mail client: Fairmail) back to my e-mail acc't and then open them on my laptop, they contain the links, which I can open by clicking on them. Why have a suddenly started getting these odd character strings in Thunderbird e-mails containing links, and how do I get the links to appear without having to go the circuitous route of forwarding e-mails from my phone? Thx in advance to all responders.

All Replies (2)

more options
  • Right click on folder and select 'Properties'
  • clickon 'REpair folder'
  • click on 'OK

Have you updated to Thunderbird 128.3.3esr ? I believe that version was supposed to have fixed this issue.

Helpful?

more options

Yes, am using 128.3.3esr (64-bit). Followed your advise, and we'll see if the problem has been solved. (It pops up intermittently.) Thx.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.