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I get an error when I try to compact the Trash (after deleting emails)

  • 4 replies
  • 7 have this problem
  • 25 views
  • Last reply by soskathy

Brad Young
Brad Young
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I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad

I get an error when I try to compact the Trash (after deleting emails). I am able to compact all others with no problems. See the jpg image file attached. Thanks. Brad
Attached screenshots

Chosen solution

I've the same problem. Testing the situation I dicovered that the message appear only if the folder is absolutely empty. If you have at leat 1 message deleted in the folder the operation succeded

I'm on Win 11 Thunderbird 128.5.1esr

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All Replies (4)

Brad Young
Brad Young Question owner
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Just an FYI - I am on a Windows 11 PC and have a Gmail account

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Gianvittorio Negri
Gianvittorio Negri
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Chosen Solution

I've the same problem. Testing the situation I dicovered that the message appear only if the folder is absolutely empty. If you have at leat 1 message deleted in the folder the operation succeded

I'm on Win 11 Thunderbird 128.5.1esr

Modified by Gianvittorio Negri

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Brad Young
Brad Young Question owner
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Gianvittorio Negri,

Thank you, that was the solution - greatly appreciated. Brad

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soskathy
soskathy
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I have the same issue. I have Comcast email and Win 10 Pro operating system. The above solution does NOT work for me. I do manipulate the erroring folder which generally has many entries in it and it goes away for that folder and moves to a new one. I am on my 5th folder now and getting frustrated!

Any ideas? I am grateful for suggestions!

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