This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not close, will not open multiple browsers

  • 1 reply
  • 13 have this problem
  • 4 views
  • Last reply by cor-el

more options

In Firefox this question "ask this" dialog box in chinese: Program will not close properly, must "end Process" in tsk mgr. Will not open multiple browsers. Started after downloading "Java" update.

This happened

Every time Firefox opened

This morning

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; WWTClient2)

In Firefox this question "ask this" dialog box in chinese: Program will not close properly, must "end Process" in tsk mgr. Will not open multiple browsers. Started after downloading "Java" update. == This happened == Every time Firefox opened == This morning == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; WWTClient2)

All Replies (1)

more options

Chosen Solution