Firefox is having problems in opening some Web Sites
Issue
Firefox is having problems with certain web sites
Description
When I open my Home Page, I get the following message: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: http://04.nscdn.optusnet.com.au/common/js/30062010/app.main.js:1415
URL of affected sites
Troubleshooting information
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Microsoft .NET Framework Assistant
1.1
false
{20a82645-c095-46ed-80e3-08825760534b}
ZoneAlarm Toolbar
1.5.53.4
false
MSN Toolbar
4.0
false
msntoolbar@msn.com
Search Helper Extension
1.0
false
{27182e60-b5f3-411c-b545-b44205977502}
Adobe DLM (powered by getPlus(R))
1.6.2.63
true
Modified Preferences
Name
Value
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
http://www.optuszoo.com.au/
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
places.last_vacuum
1276732365
privacy.cpd.formdata
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Firefox version
3.6.3
Operating system
Windows Vista
User Agent
Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Plugins installed
- -getplusplusadobe16263
- Google Update
- Adobe PDF Plug-In For Firefox and Netscape
All Replies (2)
It usually means the script is running slowly. There is a lot of stuff on that site (which appears to work OK for me) and maybe it's waiting for more files to download and the internet is slow, or your machine is busy doing something else at the same time.
You could try control-F5 which will flush out the Firefox cache.
Script blocking software (Adblock, NoScript, firewalls) can sometimes cause it by blocking a script that it needs.
I had posted the problem previously & accidently marked the problem as solved.
I received the following message since:
"I am not sure how my previous post solved the problem but since then I think I have found the answer. I simply enabled Shockwave Flash 10.0.32.18 From the Firefox Homepage it is located under:
Tools\Add Ons then select the PlugIns Tab
Select Shockwave Flash then enable it.
Regards,
Phil "
This has fixed the problem. Thanks Phil.