This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a pop-up entitled 'Warning: Unresponsive script' with buttons 'Continue' or 'Stop' script'. Firebox stops operating until I get rid of this pop-up. I'm running 3.6.10, but I got this with earlier versions. How can I stop this?

  • 2 replies
  • 16 have this problem
  • 4 views
  • Last reply by areimer

more options

Problem is intermittant. Text of pop-up is: A script on this page may be busy, or it may have stopped responding. You can stop the script now or you can continue to see if the script will complete. Script: http://mail.ying.com/d/combo?/gx/t11a/js/you_loader/... and much more!

Problem is intermittant. Text of pop-up is: A script on this page may be busy, or it may have stopped responding. You can stop the script now or you can continue to see if the script will complete. Script: http://mail.ying.com/d/combo?/gx/t11a/js/you_loader/... and much more!

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Your above posted system details show outdated plugin(s) with known security and stability risks.

  1. Shockwave Flash 10.0 r32

Update the Flash plugin to the latest version.

more options

Have now updated Adobe Flash to 10.1. Don't know if this will fix the problem. Time will tell. But its great to get an answer so quickly!