This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

the proxy srver is refusing connection

  • 1 reply
  • 4 have this problem
  • 16 views
  • Last reply by cor-el

rach_cwell2
rach_cwell2
more options

I downloaded Forefox but it won't access the internet. I can use Explorer 8 but when i use Firefox i get the message The proxy server is refusing connections

Firefox is configured to use a proxy server that is refusing connections.

I downloaded Forefox but it won't access the internet. I can use Explorer 8 but when i use Firefox i get the message The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In Firefox 3.6.4 and later the default connection settings have been changed to "Use the system proxy settings".

See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select No Proxy