This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

error: proxy server is refusing connections?? Tried to change the proxy but it doesn't help....HELP!!

  • 2 replies
  • 17 have this problem
  • 1 view
  • Last reply by Cheng Wang

mrsdahrens
mrsdahrens
more options

I installed Firefox 3.6..again!!..and today I get this error message: Error..proxy server is refusing connections. I tried the troubleshooting and tried changing the proxy but that didn't help at all....anyone have a really great idea!?

I installed Firefox 3.6..again!!..and today I get this error message: Error..proxy server is refusing connections. I tried the troubleshooting and tried changing the proxy but that didn't help at all....anyone have a really great idea!?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does the "No proxy" setting stay if you close the Options window or close and restart Firefox?

See also http://kb.mozillazine.org/Preferences_not_saved

Cheng Wang
Cheng Wang
more options

This may be caused by malware. There's some malware running around that changed Firefox's proxy setting to be its proxy site (and overloaded you with spam) but that proxy has since been taken down (I think) resulting in all sorts of errors.