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Firefox keeps crashing whenever I try uploading pictures/files to websites like Facebook, Tumblr, etc. Crash signature is: Pvmjpg21.dll@0xe89f

  • 5 replies
  • 107 have this problem
  • 13 views
  • Last reply by zee24

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Every time I try uploading files Firefox crashes. This happens on IE as well. I updated my plug ins. I tried troubleshooting but nothing I try fixes the problem.

Every time I try uploading files Firefox crashes. This happens on IE as well. I updated my plug ins. I tried troubleshooting but nothing I try fixes the problem.

All Replies (5)

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wow

7 months, 50 people with the same problem, and no responses

I'm impressed

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firefox found the problem it was a trusteer rapport problem. I closed it down and hurray i can upload as usual, but its important for trusteer to be running and firefox advised me to update to the current version which i tried to do but i am using the current version so i contacted trusteer on which i waiting a reply from

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So i contacted Trusteer and they replied with a link to solve all my problems. The link was the new updated version of Trusteer rapport which worked and now everythings back to normal.

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I switched to Google Chrome months ago. So this doesn't matter to me anymore -_____-

Modified by manica

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that's cool but id still advise you to contact Trusteer Reort and update to the latest version if you are using Trusteer