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Loaded firefox 3.6.14 and now cannot access internet. Restored computer to previous version now works. Tried 3.6.14 again and same problem, any ideas?

  • 4 replies
  • 39 have this problem
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  • Last reply by voyager

MartinAldridge
MartinAldridge
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Using windows 7. As soon as firefox is updated I cannot acces the Internet. Tried Internet Explorer works ok. I have restored computer to previous firefox and it works fine. Tried updating again and the same problem cannot access internet.

Using windows 7. As soon as firefox is updated I cannot acces the Internet. Tried Internet Explorer works ok. I have restored computer to previous firefox and it works fine. Tried updating again and the same problem cannot access internet.

Chosen solution

This is normally caused by a firewall blocking the new version of Firefox. For details see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox

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All Replies (4)

TonyE
TonyE
  • Moderator
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Chosen Solution

This is normally caused by a firewall blocking the new version of Firefox. For details see https://support.mozilla.com/kb/Cannot+connect+after+upgrading+Firefox

MartinAldridge
MartinAldridge Question owner
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Thanks for the info TonyE that did the trick :)

TonyE
TonyE
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You're welcome

voyager
voyager
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Installing a second time worked for me.

Modified by voyager