This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I installed Firefox 4 and it flat out is not working. What should I do?

  • 2 replies
  • 5 have this problem
  • 2 views
  • Last reply by teresak

lausuelau
lausuelau
more options

I installed FF4 and it does not work. I can see the search window and the firefox symbol, and I can type in entries, but when I press the enter key or hit the search arrow, there is no reaction or response. The screen remains as is.

I installed FF4 and it does not work. I can see the search window and the firefox symbol, and I can type in entries, but when I press the enter key or hit the search arrow, there is no reaction or response. The screen remains as is.

All Replies (2)

Vampyra65
Vampyra65
more options

I would go to Control Panel, add/remove programs and uninstall all of it if it asks, then restart your computer and reinstall it again to see if that helps. You may have had a bad install.

teresak
teresak
more options

That does not work, because i tried it, and it will not let you uninstall 4.0 I am stuck too! I wish I had never upgraded, I was fine before the 4.0.