This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

windows is telling me firefox 10.0 for windows download file is corrupt will not install

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

jgallio
jgallio
more options

windows is telling me firefox 10.0 download file is corrupt will not install

windows is telling me firefox 10.0 download file is corrupt will not install

All Replies (2)

ideato
ideato
more options

try again from : http://www.mozilla.org/en-US/firefox/all.html


thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"