This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No visual on videos/ audio only

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by User123

User123
User123
more options

Youtube is working fine

and videos work fine on other browsers (eg IE)

Youtube is working fine and videos work fine on other browsers (eg IE)

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

User123
User123 Question owner
more options

Unfortunately I didn't have realtime instealed in the first place and down grading didn't change anything :( thanks anyway.

Also this error occurred after the latest Firefox update if that helps...