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Identity Safe doesn't work in Firefox 18. Is there a compatibility patches?

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After I upgraded to Firefox 18 my identity safe doesn't work and when I log into identity safe my browser freezes. What can I do to fix this. I have this problem every time Foxfire updates to a newer version. I there isn't a fix, how would I download the older version of Firefox.

After I upgraded to Firefox 18 my identity safe doesn't work and when I log into identity safe my browser freezes. What can I do to fix this. I have this problem every time Foxfire updates to a newer version. I there isn't a fix, how would I download the older version of Firefox.

All Replies (3)

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Hey quiltmom1974,

Yes all product of Norton is now compatible with Firefox 18, See:

let us know if you need any additional help
you can also contact norton support for more assistance

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My Norton tool bar is showing but it still freezes up my browser. Any other suggestions? If I have to delete Norton and re-download, is there a way to save all my passwords so I don't loose them?

Modified by quiltmom1974

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