This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The installer, no matter which language version I download, is always in the language of the country I reside in.

  • 6 replies
  • 3 have this problem
  • 1 view
  • Last reply by peepbeen

more options

Basically what the title says.

Download En-US, install, end up with a Chinese installer and subsequently a Chinese version of Firefox.

Download En-GB, install, end up with Chinese again.

Installing the language pack solved my problem but it was infuriating searching for answers.

I have no idea why Mozilla would determine the language of what I download based on my IP.

Basically what the title says. Download En-US, install, end up with a Chinese installer and subsequently a Chinese version of Firefox. Download En-GB, install, end up with Chinese again. Installing the language pack solved my problem but it was infuriating searching for answers. I have no idea why Mozilla would determine the language of what I download based on my IP.

All Replies (6)

more options

We use IP's to estimate the locale you will download. You can always pick a different locale by going to https://www.mozilla.org/firefox/all/ to pick a different language.

more options

That's what I did, and I still got the Chinese installer.

more options
more options

Sorry, should have mentioned it's on Windows. Mac seems to be working fine.

more options
more options

The ftp link gives me the English installer, the download.mozilla link still gives me Chinese.