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Login to Citibank shows opening of page not allowed why?

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  • 2 have this problem
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  • Last reply by finitarry

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Login to Citibank shows opening of page not allowed, when I click allow it goes back to a login page and every time I enter my login data the allow toolbar comes up and we are in an eternal loop. Why? and how can I fix it?

Login to Citibank shows opening of page not allowed, when I click allow it goes back to a login page and every time I enter my login data the allow toolbar comes up and we are in an eternal loop. Why? and how can I fix it?

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This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

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