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Crystalstark.co.za has an email reply facility which Mozilla fails to use, but Internet explore will use to initiate Outlook express. Please help.

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  • 1 has this problem
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  • Last reply by cor-el

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The site has a Hyperlink to enable an e-mail reply. When opening the site in IE, the hyperlink is recognised, but Firefox does not recognise the hyperlink. Neither does Chrome!!

The site has a Hyperlink to enable an e-mail reply. When opening the site in IE, the hyperlink is recognised, but Firefox does not recognise the hyperlink. Neither does Chrome!!

Chosen solution

Yep, that happens a lot when the webpages are built using Microsoft Office coding, which used coding particular to early versions of Internet Explorer.

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Chosen Solution

Yep, that happens a lot when the webpages are built using Microsoft Office coding, which used coding particular to early versions of Internet Explorer.

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That web page is a MS Office document that still has some VML code that only works in IE and not in other browsers.

You can inspect the page code here:

  • Firefox > Web Developer > Page Source
  • Tools > Web Developer > Page Source (Ctrl+U)
  • right-click on a web page to open the context menu and select View Page Source