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when I try to go to www.domain.com.au with Firefox, I get a blank screen, yet it opens with chrome-I like using firefox how do I fix it and why has it happened?

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  • Last reply by Moses

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I have used firefox for a long time now and have never had this problem with this URL before-but since downloading the update recently, I find that when I click on the bookmarked or even type in the URL of www.domain.com.au all I get is a blank white screen-it opens if I use chrome, but I don't want to use chrome I want to use my firefox-why is this happening and how do I fix it??

I have used firefox for a long time now and have never had this problem with this URL before-but since downloading the update recently, I find that when I click on the bookmarked or even type in the URL of www.domain.com.au all I get is a blank white screen-it opens if I use chrome, but I don't want to use chrome I want to use my firefox-why is this happening and how do I fix it??

Chosen solution

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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Chosen Solution

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"