This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Firefox 32.0.1 crashing a lot at Windows 7 - 64bits

  • 2 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা alan_r

danieldc
danieldc
more options

I'm just thinking about stop using Firefox and try if IExplorer or Chrome can be used. There's a lot of crashing using Firefox. Too much. At random pages. I tried a lot of reconfigurations, reinstalations, safemodes, and so on...

Somebody can help me? Do you have a solutionof some information?

Thanks, yours Daniel, from Brazil

ID do relatório Data de envio bp-39d0c53d-2d8d-4490-8f4d-b90852140918 18/09/2014 10:59 bp-995df53f-600c-42fd-9b24-8a60a2140918 18/09/2014 10:51 bp-76f8b960-9111-43de-8729-eb7b12140918 18/09/2014 10:47 bp-918920e5-a897-49c8-944e-da3be2140918 18/09/2014 10:40 bp-f19df339-a748-4629-aaa7-8521b2140918 18/09/2014 10:22 bp-a2a9b536-01f1-408c-84b4-a96af2140918 18/09/2014 10:08 bp-2a1e9ecf-35d9-4f1b-afc9-ff31b2140917 17/09/2014 18:56 bp-7e2654e3-00a7-4c0a-93ad-2512b2140917 17/09/2014 18:23 bp-1ad714c9-5abb-4650-b9e2-cbe5b2140917 17/09/2014 17:27 bp-05f48d2b-d41f-40ff-a64d-d58b12140917 17/09/2014 10:05 bp-942fa644-187f-415c-b6a6-8720a2140917 16/09/2014 21:03 bp-fa948250-a688-41e3-a756-b94582140916 16/09/2014 20:54 bp-4d35ae6c-aa31-42cf-b865-115112140916 16/09/2014 10:10 bp-7730fbe4-8708-4a92-a903-bbc112140914 14/09/2014 15:22 bp-3267ed65-325f-4e15-9a78-2333e2140909 09/09/2014 10:11 bp-907077de-1c31-47fe-8da6-563f62140918 09/09/2014 10:11 7018ef89-f392-4088-b56f-2f260766003f 04/09/2014 16:50 bp-3a114a17-9dd4-4f37-8bd2-d79762140904 04/09/2014 15:56 bp-fbdd640d-5675-45cf-8cc3-a81c72140904 04/09/2014 14:14

I'm just thinking about stop using Firefox and try if IExplorer or Chrome can be used. There's a lot of crashing using Firefox. Too much. At random pages. I tried a lot of reconfigurations, reinstalations, safemodes, and so on... Somebody can help me? Do you have a solutionof some information? Thanks, yours Daniel, from Brazil ID do relatório Data de envio bp-39d0c53d-2d8d-4490-8f4d-b90852140918 18/09/2014 10:59 bp-995df53f-600c-42fd-9b24-8a60a2140918 18/09/2014 10:51 bp-76f8b960-9111-43de-8729-eb7b12140918 18/09/2014 10:47 bp-918920e5-a897-49c8-944e-da3be2140918 18/09/2014 10:40 bp-f19df339-a748-4629-aaa7-8521b2140918 18/09/2014 10:22 bp-a2a9b536-01f1-408c-84b4-a96af2140918 18/09/2014 10:08 bp-2a1e9ecf-35d9-4f1b-afc9-ff31b2140917 17/09/2014 18:56 bp-7e2654e3-00a7-4c0a-93ad-2512b2140917 17/09/2014 18:23 bp-1ad714c9-5abb-4650-b9e2-cbe5b2140917 17/09/2014 17:27 bp-05f48d2b-d41f-40ff-a64d-d58b12140917 17/09/2014 10:05 bp-942fa644-187f-415c-b6a6-8720a2140917 16/09/2014 21:03 bp-fa948250-a688-41e3-a756-b94582140916 16/09/2014 20:54 bp-4d35ae6c-aa31-42cf-b865-115112140916 16/09/2014 10:10 bp-7730fbe4-8708-4a92-a903-bbc112140914 14/09/2014 15:22 bp-3267ed65-325f-4e15-9a78-2333e2140909 09/09/2014 10:11 bp-907077de-1c31-47fe-8da6-563f62140918 09/09/2014 10:11 7018ef89-f392-4088-b56f-2f260766003f 04/09/2014 16:50 bp-3a114a17-9dd4-4f37-8bd2-d79762140904 04/09/2014 15:56 bp-fbdd640d-5675-45cf-8cc3-a81c72140904 04/09/2014 14:14

All Replies (2)

TheTobyS5
TheTobyS5
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

alan_r
alan_r
more options

Your Internet Banking Helper plug-in may be causing some of your problems. It has been blocked by Mozilla. https://bugzilla.mozilla.org/show_bug.cgi?id=1024033 I don't know any more than this.