Firefox crashes
Firefox crashes each time it is opened. The crash is immediate, after the home page opens. I am unable to get onto the page in any manner, even in safe mode. I have deleted and reloaded the browser, and updated all plugins. The last reported crash ID was- Crash ID: bp-a018c617-60ac-43d8-9389-f7abd2150301. Can you provide any assistance to resolve this issue. Thanks.
Firefox crashes each time it is opened. The crash is immediate, after the home page opens. I am unable to get onto the page in any manner, even in safe mode. I have deleted and reloaded the browser, and updated all plugins. The last reported crash ID was- Crash ID: bp-a018c617-60ac-43d8-9389-f7abd2150301. Can you provide any assistance to resolve this issue. Thanks.
All Replies (2)
You can check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.
Already have been to the lab, couldn't find a font problem. Have tried to start firefox in safe mode, still crashes immediately after start page is open.