Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Why can't I get the Norton Toolbar? In menu, add-ons,extensions, it says Norton toolbar is incompatible & disabled.

  • 2 উত্তরসমূহ
  • 29 এই সমস্যাটি আছে
  • 18 দেখুন
  • শেষ জবাব দ্বারা Sassy247

more options

I can't get norton toolbar for firefox 36. Have run Norton live update repeatedly; it updated everything fine and applied a patch. When I go to firefox menu>add-ons>extensions, Norton toolbar is grayed out and says it is incompatible with with firefox 36, and is disabled. Help!! I need my Norton vault.

I can't get norton toolbar for firefox 36. Have run Norton live update repeatedly; it updated everything fine and applied a patch. When I go to firefox menu>add-ons>extensions, Norton toolbar is grayed out and says it is incompatible with with firefox 36, and is disabled. Help!! I need my Norton vault.

সমাধান চয়ন করুন

hi Cathie7372, according to Norton the latest version of the toolbar compatible with firefox 36 is 2014.7.10.26 - yours shows as 2014.7.10.16...

as norton distributes the updates themselves we probably aren't able to help much - please contact norton's support if you aren't receiving the latest update even after running liveupdate repeatedly. they should be able to help you getting their product up-to-date.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 3

All Replies (2)

more options

চয়ন করা সমাধান

hi Cathie7372, according to Norton the latest version of the toolbar compatible with firefox 36 is 2014.7.10.26 - yours shows as 2014.7.10.16...

as norton distributes the updates themselves we probably aren't able to help much - please contact norton's support if you aren't receiving the latest update even after running liveupdate repeatedly. they should be able to help you getting their product up-to-date.

more options

I upgraded to FF40 after reading norton had a patch for the toolbar. Unfortunately, I didn't see the part that said they didn't have one for the standalone toolbar yet. My norton toolbar ended up disabled. There was no button to enable, no button to remove either. It was just in the list of addons disabled! I reported to mozilla that I was not happy and wanted my toolbar back! Well, now all norton toolbar versions have patches. I had to update the toolbar several times and then update FF40 to FF40.0.3 and restart my system a few times and finally there was an "enable" button! Yippee! I finally got my norton toolbar back!