This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

In addition to mozilla being unresponsive several times a day, two days in a row I cannot close a tab or any tab. I have to restart my computer when this happen

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 8 দেখুন
  • শেষ জবাব দ্বারা FredMcD

more options

Two days in a row besides mozilla being unresponsive several times a day, my tabs freeze. I cannot close them. I can tap on the "x" for the tab and it will not close. I have to restart my computer with all the tabs open. I only had two tabs open when it froze.

Two days in a row besides mozilla being unresponsive several times a day, my tabs freeze. I cannot close them. I can tap on the "x" for the tab and it will not close. I have to restart my computer with all the tabs open. I only had two tabs open when it froze.

All Replies (1)

more options

Have you updated to Firefox 36.0.1 ?

What were you doing at the time? The same site? Different sites?


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.