Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Told to upgrade to 31.6 but download page gives me 31.5

  • 3 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 6 দেখুন
  • শেষ জবাব দ্বারা Steve Chessin

more options

I get a pop-up telling me TB 31.6 is available, with a link to the release notes: https://www.mozilla.org/en-US/thunderbird/31.6.0/releasenotes/

The release notes contain a link to the Download page: https://www.mozilla.org/thunderbird/ But when I click on it, it takes me to this page: https://www.mozilla.org/en-US/thunderbird/ and its download link is to 31.5: https://www.mozilla.org/thunderbird/download/?product=thunderbird-31.5.0&os=osx&lang=en-US

Now, I'm a sophisticated user, and know how to copy a link into the locator bar and edit it, so I change the 5 to a 6 and get the 31.6 package. But your less-sophisticated user is going to be unpleasantly surprised.

I'm on a Mac running 10.9.5.

I get a pop-up telling me TB 31.6 is available, with a link to the release notes: https://www.mozilla.org/en-US/thunderbird/31.6.0/releasenotes/ The release notes contain a link to the Download page: https://www.mozilla.org/thunderbird/ But when I click on it, it takes me to this page: https://www.mozilla.org/en-US/thunderbird/ and its download link is to 31.5: https://www.mozilla.org/thunderbird/download/?product=thunderbird-31.5.0&os=osx&lang=en-US Now, I'm a sophisticated user, and know how to copy a link into the locator bar and edit it, so I change the 5 to a 6 and get the 31.6 package. But your less-sophisticated user is going to be unpleasantly surprised. I'm on a Mac running 10.9.5.

সমাধান চয়ন করুন

All Replies (3)

more options

Thank you. I had a similar experience myself.

I don't usually use that link; here in Linux my experience is that it either gets me a 32-bit edition (I need the 64-bit build), or runs afoul of the elevated privileges needed to update or install the program, so I generally go direct to the ftp download site:

https://ftp.mozilla.org/pub/mozilla.org/thunderbird/releases/

(I've assumed all this happens for me because I choose to download from the mozilla site rather than accept what is offered via the linux repositories.)

more options

চয়ন করা সমাধান

There appears to be a bug report for this:

https://bugzilla.mozilla.org/show_bug.cgi?id=1150126

more options