This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

I've been trying to update Firefox for months & it won't ever properly finish the install.

  • 2 উত্তরসমূহ
  • 6 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা FredMcD

more options

I'm on a Mac running Yosemite and my Firefox has been stuck at 37.0.2 for months now. It continually beeps at me saying the newest version is ready to install but when I click it and say sure--go ahead and install--it seems to go through all the motions downloading then tells me the updates will be installed when I restart Firefox, then it never updates and I'm still at 37.0.2. This has been happening for months. I've downloaded/installed/restarted Firefox and my computer a zillion times and it never takes and just keeps beeping at me to install the latest version of Firefox. Never had this problem before, the installs always worked seamlessly. Help!!

I'm on a Mac running Yosemite and my Firefox has been stuck at 37.0.2 for months now. It continually beeps at me saying the newest version is ready to install but when I click it and say sure--go ahead and install--it seems to go through all the motions downloading then tells me the updates will be installed when I restart Firefox, then it never updates and I'm still at 37.0.2. This has been happening for months. I've downloaded/installed/restarted Firefox and my computer a zillion times and it never takes and just keeps beeping at me to install the latest version of Firefox. Never had this problem before, the installs always worked seamlessly. Help!!

melancie দ্বারা পরিমিত

সমাধান চয়ন করুন

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

more options

Of course after I decided to post, I also decided to click the manual download link in the About Firefox dialogue box. THAT worked. So obviously this is some weird Mac Yosemite + Firefox glitch, every time the alert came up I would click on Yes to install the newest Firefox & went through the motions but would never update & I never cared enough to follow through with it until today & then thank god manually downloading & installing worked. But hey, now I've created a bug report!

more options

চয়ন করা সমাধান

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.