This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Firefox crashes

  • 2 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা amerella

more options

Installed Firefox 40.0.2 and now cannot run Firefox at all, I get the crash reporter as soon as it tries to open. I have tried several different installers with the same result and I cannot run Firefox in safe mode either.

Report ID number is bp-462f2d8a-7e9e-4b1e-b333-451622150814

Installed Firefox 40.0.2 and now cannot run Firefox at all, I get the crash reporter as soon as it tries to open. I have tried several different installers with the same result and I cannot run Firefox in safe mode either. Report ID number is bp-462f2d8a-7e9e-4b1e-b333-451622150814

All Replies (2)

more options

Unfortunately this is a crash that is being tracked and working towards a resolution. The current culprit for this issue is believe to be Websense Endpoint. Try disabling this type of software to see if this helps.

more options

Yes I can't turn it off, as it's a work laptop. How will I know when the bug release has been fixed?