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আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Firefox crashes immediately in all scenarios

  • 3 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

Chanc2g
Chanc2g
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I have used FireFox for years--and it has been fine after the Windows 10 upgrade, earlier this month.

Today FIREFOX immediately opens the Crash Reporter window on startup. Tried it over and over, with reboots. Couldn't open it in Safe Mode--again Crash Reporter immediately appears.

I backed up my PROFILE--and erased the file.

Tried reinstalling after uninstalling---Crash Reporter immediately appears after installation is finished. I've tried reinstalling five times. Once I tried installing on an alternate drive...same result: Crash Reporter immediately appears.

Latest Crash Report ID: Crash ID: bp-3d988091-cab1-4a05-a16f-8a7832150923

I have used FireFox for years--and it has been fine after the Windows 10 upgrade, earlier this month. Today FIREFOX immediately opens the Crash Reporter window on startup. Tried it over and over, with reboots. Couldn't open it in Safe Mode--again Crash Reporter immediately appears. I backed up my PROFILE--and erased the file. Tried reinstalling after uninstalling---Crash Reporter immediately appears after installation is finished. I've tried reinstalling five times. Once I tried installing on an alternate drive...same result: Crash Reporter immediately appears. Latest Crash Report ID: Crash ID: bp-3d988091-cab1-4a05-a16f-8a7832150923

সমাধান চয়ন করুন

Sorry to hear about the crashes, and thank you for the crash report ID.

The crash "signature" in your report has been linked to a problem involving Applian Technologies' Freecorder program in combination with popular security software (e.g., Norton, which you seem to be running).

If you have the Freecorder program and it isn't essential, try uninstalling it and then restarting Windows to ensure that none of its components are left running.

Will Firefox start normally after that?

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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চয়ন করা সমাধান

Sorry to hear about the crashes, and thank you for the crash report ID.

The crash "signature" in your report has been linked to a problem involving Applian Technologies' Freecorder program in combination with popular security software (e.g., Norton, which you seem to be running).

If you have the Freecorder program and it isn't essential, try uninstalling it and then restarting Windows to ensure that none of its components are left running.

Will Firefox start normally after that?

Chanc2g
Chanc2g প্রশ্নের মালিক
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YES! YES! YES!! This is amazing--truly.

I uninstalled my PROFILE and uninstalled FIREFOX over five times this morning.

Following you instructions, and rebooting, now FIREFOX is back in my START menu---like before--and it's as if I didn't do anything to the program at all! How is this possible? Five uninstalls and reinstalls--and no changes??!

Magic--black or white??

I'm happy.

Chanc2g দ্বারা পরিমিত

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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I'm happy to see you're happy, and thank you for reporting back.