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এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Firefox crashes

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 23 দেখুন
  • শেষ জবাব দ্বারা philipp

Steven M
Steven M
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Firefox 41 keeps on crashing upon start-up.

I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox.

Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

Firefox 41 keeps on crashing upon start-up. I suspect it is due to the Skype add-on, Skype Browser Helper, as before I disabled that add-on on Internet Explorer 9, I could not use the Internet Explorer. However I do not know how to disable that in Forefire when I can't open & access Firefox. Crash ID: bp-716c3218-48bf-4660-8133-2f0962151003u

সমাধান চয়ন করুন

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

Steven M
Steven M প্রশ্নের মালিক
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I already uninstall & reinstall Firefox but it did not solve the problem.

philipp
philipp
  • Moderator
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চয়ন করা সমাধান

hi, looking at this report, it looks like it may be caused by external software on the computer. please go into your systems control panel and remove any software labled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.