Firefox Crashing on a Regular Basis
Crash Reports:- Report ID Date Submitted bd0f690f-02ee-443f-b00c-08b8c695020a 11/15/2015 10:50 PM a9e76f55-d522-460f-8ab0-b0715c100b92 11/15/2015 6:16 PM 44bf9a3c-2c5e-4d4a-8c30-61b35e83e68c 11/15/2015 5:51 PM 838776c3-3bfa-4ec9-bf31-c280015051e7 11/15/2015 12:49 PM f98b3b69-10c1-4143-9345-0b71378d5dd2 11/15/2015 12:00 PM fc300945-c91a-4996-9aa2-0814f705bba7 11/11/2015 1:35 PM 685100ee-589b-436e-8baf-c462682c86f4 11/11/2015 8:49 AM c2b3e1d4-44f1-424c-ad70-1361a0c8ea8d 11/7/2015 2:54 PM 435834e8-3362-4af9-acb2-afb41a629aa7 11/7/2015 1:44 PM a5c51f8f-0f65-4d75-82f0-4700badfbdaa 11/7/2015 1:02 PM 43ec62ac-9e58-4c20-9c23-97abfbedff1f 11/2/2015 10:32 PM bp-4481ac4a-d7a4-4733-a022-e36c62151031 10/31/2015 6:52 PM bp-1babb2f3-a591-404e-9a3a-513e72151031 10/31/2015 2:59 PM 97549c91-0758-44a8-9b71-7c1956e80270 10/28/2015 4:47 PM 6d41566f-bb21-4eac-b5f8-4ad94f9b7c79 10/28/2015 4:43 PM 6b36ed20-7d0b-4746-9053-fd04f54f1d23 10/28/2015 4:34 PM bp-c27d7e04-30e9-44a2-abb5-d6b682151028 10/28/2015 11:36 AM bp-4318c4d7-1350-4618-bc2f-f165a2151027 10/27/2015 4:33 PM bp-572db050-9c3d-48d6-ac00-954432151027 10/27/2015 3:07 PM bp-bfb9c8c3-11a8-4e05-8e84-b25572151025 10/25/2015 1:21 PM bp-ab3e351b-0651-4039-a55f-7755d2151022 10/22/2015 2:41 PM bp-5fe0fdcb-705b-4f66-b3ea-dc3a52151022 10/22/2015 2:26 PM acb2085b-12da-4ba7-ab6f-7f9c7193572c 10/19/2015 3:07 PM 421bfb7b-d1e1-444d-bec6-f589f91f906d
All Replies (1)
Sorry to hear about the crashes. Unfortunately, the more recent reports do not appear to have submitted successfully, the crash report IDs are not recognized by the crash-stats server. If you Ctrl+click the report ID links for your 11/15/2015 crashes, can you view the data for them on the server? If so, please paste the full URLs for easier reference.
Also and/or meanwhile, could you test in Firefox's Safe Mode? That temporarily deactivates extensions, hardware acceleration, and some other advanced features of Firefox that might make it more prone to crashing on some systems.
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any less crashy?