This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

how to turn off the heart bar

  • 2 উত্তরসমূহ
  • 3 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা user633449

more options

at this point its just spam. do i have to hit the x every time to get rid of the android / ios firefox ad? how about asking me to sync? i have already hit the x to say i am not interested. chrome is looking better everyday.

disappointed firefox fan.

at this point its just spam. do i have to hit the x every time to get rid of the android / ios firefox ad? how about asking me to sync? i have already hit the x to say i am not interested. chrome is looking better everyday. disappointed firefox fan.

All Replies (2)

more options

Sorry about that fluke with Heartbeat.

To disable Heartbeat: Open about:config in a tab then search for browser.selfsupport.url and double-click it & set it to a blank value.

You may need to restart Firefox for the change to take effect.

more options

Hey folks. The bug has been fixed in Heartbeat and you should not see the prompt anymore. While I can understand that it was annoying, I would not suggest disabling the browser.selfsupport.url feature permanently.

Heartbeat is the main conduit we have for communicating with our users. Based on the responses we get to our ongoing Heartbeat research programs we are changing the future of Firefox. We are committed to building products for our USERS. The only way for us to do this is to communicate with our awesome user base on a regular basis.

So please consider turning Heartbeat back on now that the issue has been fixed. If you see a Heartbeat prompt asking you for feedback, please considering replying. We want to hear from you!