Firefox 44.0 crashes whole machine (Win 7). Screen locks up and looks pixellated (no BSOD).
Firefox 44.0 crashes whole machine (Win 7). Screen locks up and looks pixellated (no BSOD). No crash reports. Reinstalled Firefox, still crashes. Just started recently. I noticed some translucent squares around tabs recently that I had never seen before.(may be irrelevant)
All Replies (6)
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
I started Firefox in safe mode and have not had a crash. This is a temporary workaround, but doesn't solve the problem. How can I isolate what actually causes it since I don't want to operate only in safe mode?
It could be the work of one of your add-ons. Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)
In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.
Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.
If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.
Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is detective.
Thanks for your kind support. I spoke too soon. Before I had a chance to follow your recent advice, Firefox crashed the system while in safe mode. Not sure what to do now.
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
You can try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.