This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

I can not find my private key. Can you tell me how to find it?

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 17 দেখুন
  • শেষ জবাব দ্বারা guigs

oleysassone
oleysassone
more options

I am trying to download a Certificate under View My Certificates. There is none there. I get a prompt in the process that says:

This personal certificate can't be installed because you do not own the corresponding private key which was created when the certificate was requested.

How do I find or own the corresponding private key?

I am trying to download a Certificate under View My Certificates. There is none there. I get a prompt in the process that says: This personal certificate can't be installed because you do not own the corresponding private key which was created when the certificate was requested. How do I find or own the corresponding private key?

All Replies (1)

guigs
guigs
more options

The private keys will be listed in "Your certificates" in the Security tab. Settings Menu > Preferences > Advanced > Certificates > "View Certificates"

Since they are not listed, they may no longer be there and you might have to create another cert. There are other third party resources that I have found below:

The certificate file in the profile is cert8.db, but I believe it is encrypted. Those tools mentioned in MDN are the best bet if there is a Firefox profile what still has that cert or private key.