This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Firefox and Thunderbird are crashing on start

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা FredMcD

Rostu
Rostu
more options

firefox and thunderbird are not starting. Getting a crash on startup. tried safe mode --> same result (crash on startup) clean installation and removing profile didn't help ether.

Crash ID: bp-28fe32ec-0b8c-4f71-8109-b97b20170511

firefox and thunderbird are not starting. Getting a crash on startup. tried safe mode --> same result (crash on startup) clean installation and removing profile didn't help ether. Crash ID: bp-28fe32ec-0b8c-4f71-8109-b97b20170511

All Replies (1)

FredMcD
FredMcD
more options

Product Firefox Release Channel release Version 53.0 Build ID 20170418123315 OS Linux OS Version 0.0.0 Linux 4.4.0-75-generic #96-Ubuntu SMP Thu Apr 20 09:56:33 UTC 2017 x86_64

bp-28fe32ec-0b8c-4f71-8109-b97b20170511 Signature: ld-2.23.so@0xc141


I called for more help.