We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

How can I re install FF ver 53 without upgrade. It will not do it

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 9 দেখুন
  • শেষ জবাব দ্বারা sylg

more options

FF upgraded to v 5.5.01 and now my Trusteer Rapport is not working and will not work with this version. I have tried to uninstall and reinstall the v 53 but it always installs the latest version. How can I install without upgrade? I have selected no updates in tools but that is too late now.

FF upgraded to v 5.5.01 and now my Trusteer Rapport is not working and will not work with this version. I have tried to uninstall and reinstall the v 53 but it always installs the latest version. How can I install without upgrade? I have selected no updates in tools but that is too late now.

সমাধান চয়ন করুন

Hi, unfortunately Trusteer is often slow to accommodate the latest version of Firefox, but it looks as if it should work now.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

After v55, installing an old version can cause problems, so IT IS NOT RECOMMENDED. Please see the WARNING on this page - Install an older version of Firefox

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

more options

চয়ন করা সমাধান

Hi, unfortunately Trusteer is often slow to accommodate the latest version of Firefox, but it looks as if it should work now.

http://www.trusteer.com/support/supported-platforms

Details of new Firefox versions are available well in advance - https://wiki.mozilla.org/RapidRelease/Calendar

Unless your bank insists, you don't of course have to use it, but that's a matter of personal choice.

After v55, installing an old version can cause problems, so IT IS NOT RECOMMENDED. Please see the WARNING on this page - Install an older version of Firefox

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

Apparently it is working now. The Trusteer icon has moved from the address bar to the end of that row. When I click on the bank, the green icon lights up, When I access a non secure site, the green icon goes gray. I guess that is a fix. Thank you.