This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Logged in today and all of my public keys were deleted in my key management file. I can't read or open anything in my inbox or folders. WTF happened!!!!

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 4 দেখুন
  • শেষ জবাব দ্বারা christ1

more options

I logged into my thunderbird account to check PGP email. Couldn't open any new messages, couldn't open any saved messages in my folders either. I have the red stripe in the message box saying you have no proper keys to decrypt. So, off I go to my key management file and lo and behold, ALL OF MY KEYS ARE GONE. empty box. nothing listed. Wow. Now what do I do

I logged into my thunderbird account to check PGP email. Couldn't open any new messages, couldn't open any saved messages in my folders either. I have the red stripe in the message box saying you have no proper keys to decrypt. So, off I go to my key management file and lo and behold, ALL OF MY KEYS ARE GONE. empty box. nothing listed. Wow. Now what do I do

All Replies (1)

more options

Assuming you're using gpg. You can try to use the CLI to check your keyring using gpg. I'd expect you'll get the same result. So this really isn't a Thunderbird issue, but a gpg problem. You should ask on the gpg mailing list.