Constant "Gah, this tab crashed" errors
Here's the crash report: https://crash-stats.mozilla.com/report/index/9958b89f-9ad1-472d-a733-8d85a1180107
Get this quite frequently, could anyone help me figure out the problem?
Happens quite frequently across many websites, mostly YouTube though.
All Replies (11)
Just in case it's an issue, have you tested with the "TubeBuddy for YouTube" extension disabled? You can view, disable, and often configure or remove extensions on the Add-ons page. Either:
- Command+Shift+a (Windows: Ctrl+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
- type or paste about:addons in the address bar and press Enter/Return
In the left column of the Add-ons page, click Extensions. Then find the extension on the right side and click its Disable button.
Any difference?
jscher2000 said
Just in case it's an issue, have you tested with the "TubeBuddy for YouTube" extension disabled? You can view, disable, and often configure or remove extensions on the Add-ons page. Either:In the left column of the Add-ons page, click Extensions. Then find the extension on the right side and click its Disable button. Any difference?
- Command+Shift+a (Windows: Ctrl+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
- type or paste about:addons in the address bar and press Enter/Return
Have just disabled it now. Will test with it for the next bit and see if I get any tab crashes!
jscher2000 said
Just in case it's an issue, have you tested with the "TubeBuddy for YouTube" extension disabled? You can view, disable, and often configure or remove extensions on the Add-ons page. Either:In the left column of the Add-ons page, click Extensions. Then find the extension on the right side and click its Disable button. Any difference?
- Command+Shift+a (Windows: Ctrl+Shift+a)
- "3-bar" menu button (or Tools menu) > Add-ons
- type or paste about:addons in the address bar and press Enter/Return
Still having this issue consistently. Here's the latest crash report, with the TubeBuddy add-on completely removed: https://crash-stats.mozilla.com/report/index/fd5d1398-2cdd-40cd-af47-4ce2d1180210
Also, to note, I'm not having these crash issues with the same version on my Win10 build. Only on my MacBook Air with all latest updates installed. Have even tried fully re-installing macOS Sierra, no avail. Any help/suggestions would be greatly appreciated.
hi, perhaps this could be due to a hardware problem/faulty ram - you could run a test scan with tools mentioned at https://www.raymond.cc/blog/memory-test-for-macos-x/ to see if this is the case
philipp said
hi, perhaps this could be due to a hardware problem/faulty ram - you could run a test scan with tools mentioned at https://www.raymond.cc/blog/memory-test-for-macos-x/ to see if this is the case
Ran the test on "Rember", here's a pastebin: https://pastebin.com/7YUhF9YX
Seems like the memory is fine. Any other ideas?
Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version: Version 28.0.0.161
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you try to update Firefox to the latest version?
FredMcD said
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you try to update Firefox to the latest version?
Yep, I am on the latest version.
smishra said
Ran the test on "Rember", here's a pastebin: https://pastebin.com/7YUhF9YX Seems like the memory is fine. Any other ideas?
apparently only 5% of the ram was scanned, so this result isn't really conclusive yet. perhaps you could try it immediately after rebooting like the log recommends or with another method...
philipp said
smishra saidRan the test on "Rember", here's a pastebin: https://pastebin.com/7YUhF9YX Seems like the memory is fine. Any other ideas?apparently only 5% of the ram was scanned, so this result isn't really conclusive yet. perhaps you could try it immediately after rebooting like the log recommends or with another method...
So I've concluded/determined that the crashing is when my RAM runs low to about 10mb. Now, I just need to investigate why Firefox is using so much RAM, because it's the only program open with only 2-3 tabs. Any ideas?