Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Unified inbox view doesn't show messages

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 3 দেখুন
  • শেষ জবাব দ্বারা DanielMendes

more options

Until updating Thunderbird to 52.7.0 I had the unified Inbox working fine for my 4 email accounts. Now, when I start the app it will show a blank message window.

When I select View | Folders | All everything is there.

When I go back and select View | Folders | Unified the folders collapse and show a single Inbox - which is empty. Clicking on each mailbox's name shows the messages on its pane all right.

What can I try to do about it, please?

Thank you!

Until updating Thunderbird to 52.7.0 I had the unified Inbox working fine for my 4 email accounts. Now, when I start the app it will show a blank message window. When I select View | Folders | All everything is there. When I go back and select View | Folders | Unified the folders collapse and show a single Inbox - which is empty. Clicking on each mailbox's name shows the messages on its pane all right. What can I try to do about it, please? Thank you!

সমাধান চয়ন করুন

It is solved and by an easy fix that somehow was lost when updating Thunderbird.

Using "Properties" on the menu for the Inbox, then selecting "Folder to search" to match the 4 inboxes for the 4 accounts I have, then choosing the option "Match all messages".

There was no inbox chosen, and the last option was selected as "Match all of the following", reason why my unified view had no messages showing.

I still don't understand why this has occured by itself after the update but at least now it's back.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (1)

more options

চয়ন করা সমাধান

It is solved and by an easy fix that somehow was lost when updating Thunderbird.

Using "Properties" on the menu for the Inbox, then selecting "Folder to search" to match the 4 inboxes for the 4 accounts I have, then choosing the option "Match all messages".

There was no inbox chosen, and the last option was selected as "Match all of the following", reason why my unified view had no messages showing.

I still don't understand why this has occured by itself after the update but at least now it's back.