This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

While adding addons for F5 network client, it is not allowing. How to recity the problem?

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Wesley Branton

00504634
00504634
more options

I work in Indian Oil. The company has provede us VPN facility to work on SAP. While login on site "https://ioclconnect.indianoil.co.in/sms". It asks for addons to download. When addons downloading is about to finish it gives a message "network disconnected. our VPN works on F5 netwok. Operating system is Wnndows 10(Build 10240).

Please suggest.

I work in Indian Oil. The company has provede us VPN facility to work on SAP. While login on site "https://ioclconnect.indianoil.co.in/sms". It asks for addons to download. When addons downloading is about to finish it gives a message "network disconnected. our VPN works on F5 netwok. Operating system is Wnndows 10(Build 10240). Please suggest.

All Replies (1)

Wesley Branton
Wesley Branton
more options

It sounds like the Unable to install add-ons (extensions or themes) support documentation may be helpful in your situation.

If the addon is not using the Firefox Webextension API's it will not be compatible with Firefox 57 or higher. If the website is attempting to install a plugin, it will not work because NPAPI plugins are no longer support in Firefox 52 or higher.