This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

I've had pocket for years without having to log in. I can't log in now. Don't want to reset password and lose all my stuff. Help.

  • 2 উত্তরসমূহ
  • 0 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা jscher2000 - Support Volunteer

more options

I don't know which username I used to set up the account. I cant find my password, (if I had one) I have a lot of saved stuff in pocket that I would rather not lose by resetting my password. is there Any other way?

I don't know which username I used to set up the account. I cant find my password, (if I had one) I have a lot of saved stuff in pocket that I would rather not lose by resetting my password. is there Any other way?

cor-el দ্বারা পরিমিত

All Replies (2)

more options

Separate Security Issue, please update your Flash 27.0 r0 by removing it with this tool : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html If you use it Reinstall with Flash Player Version: 30.0.0.134 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>


Hi, note using all caps is considered shouting and is not nice.

Sorry having issues, If you loose a password there is nothing that can be done on this end. Volunteer Support does not have access to your passwords or accounts and no one else does either other than yourself.

more options

Hi NANABIRD01, if you ever got an email from Pocket before in any of your email accounts, that might help you figure out which email address you used to sign up for Pocket. Often your user name is your email address.

If you see a warning about a password reset erasing data, you may be looking at the Firefox Account reset page instead of the Pocket reset page. Make sure you are using Pocket's page if you are thinking of resetting that password:

https://getpocket.com/forgot/

Otherwise, try contacting Pocket support. There's a link at the upper right of this page:

https://help.getpocket.com/