Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Webm bug

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Shadow110

more options

there is a minor bug for me when i play Webm videos. The loading circle would stay for a few seconds after playing and looping. This wouldn't be a problem if it weren't for some of the videos being about that length making it stay the entire time. Don't know what to do.Already treid safe mode, already re installed Firefox, don't know what to do.

there is a minor bug for me when i play Webm videos. The loading circle would stay for a few seconds after playing and looping. This wouldn't be a problem if it weren't for some of the videos being about that length making it stay the entire time. Don't know what to do.Already treid safe mode, already re installed Firefox, don't know what to do.

All Replies (1)

more options

HI, please check out :

Sometimes a Clean install with the Full Version install will fix the issues : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.