This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Cannot acces any website usinf Firefox - MS Edge works fine

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 11 দেখুন
  • শেষ জবাব দ্বারা allemmon

more options

The following message occurs for all websites -

"Your connection is not secure

The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites"


"accounts.firefox.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER"

The following message occurs for all websites - "Your connection is not secure The owner of accounts.firefox.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate. Learn more… Report errors like this to help Mozilla identify and block malicious sites" "accounts.firefox.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER"

সমাধান চয়ন করুন

hi, this is likely your avast/avg security software tampering with encrypted connections. please either try to reinstall your security software or else follow the more specific steps for it at How to troubleshoot security error codes on secure websites.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

more options

চয়ন করা সমাধান

hi, this is likely your avast/avg security software tampering with encrypted connections. please either try to reinstall your security software or else follow the more specific steps for it at How to troubleshoot security error codes on secure websites.

more options

Thanks - problem seems have abated with disabling AVG HTTPS scanning